Privacy Policy

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Introduction

NIDSARK ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in compliance with global standards, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

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Information We Collect

Information You Provide

Name, contact details (email, phone), company, job title, and any information you submit via forms, support, or communications. Account credentials and authentication data. Payment and billing information (processed via PCI DSS-compliant third parties).

Automatically Collected Data

IP address, device identifiers, browser type, OS, access times, and referring URLs. Usage data, log files, and analytics (collected via secure, privacy-focused tools). Cookies, web beacons, and similar technologies (see Cookie Policy).

Sensitive Data

We do not intentionally collect sensitive personal data (e.g., health, biometric, or children's data). If you believe we have inadvertently collected such data, contact us immediately.

How We Use Your Information

  • To provide, operate, and maintain our cybersecurity services.

  • To authenticate users and secure accounts.

  • For customer support, communications, and responding to inquiries.

  • To improve, personalize, and expand our services.

  • For legal compliance, fraud prevention, and enforcing our terms.

  • For marketing (with opt-out options) and service announcements.

Legal Bases for Processing (GDPR)

  • Consent (where required)

  • Contractual necessity

  • Legal obligation

  • Legitimate interests (e.g., security, service improvement)

Information Sharing and Disclosure

  • Service Providers: Only with vetted, contractually bound third parties (e.g., cloud hosting, analytics, payment processors).

  • Legal Requirements: To comply with subpoenas, court orders, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, with notice to users.

  • International Transfers: Data may be transferred to, and processed in, countries outside your own. We use Standard Contractual Clauses and other safeguards for cross-border transfers.

Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law, regulation, or contractual obligation. Data deletion and anonymization procedures are in place.

Data Security

Industry-leading technical and organizational measures (encryption, access controls, monitoring, regular audits). Incident response and breach notification protocols in compliance with GDPR, CCPA, and other regulations.

Your Rights

Access

Request a copy of your data.

Rectification

Correct inaccurate or incomplete data.

Erasure

Request deletion ("right to be forgotten").

Restriction

Limit processing in certain circumstances.

Portability

Receive your data in a structured, machine-readable format.

Objection

Object to processing for direct marketing or legitimate interests.

Withdraw Consent

Where processing is based on consent.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact us for removal.

Third-Party Links and Services

Our services may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing data.

Changes to This Policy

We may update this policy. Material changes will be communicated via email or prominent notice.

For privacy inquiries or to exercise your rights, contact: [email protected]

Last updated: [Insert Date]